Small items such as dining chairs and tables (under 10pcs) may be picked up at store. Any merchandise pick-up must be paid in full prior removed from the store. All items must be picked up within 7 days at the store location, merchandise will be returned to the warehouse and a 10% restocking fee will be charged.
Clients are responsible for bringing proper help to load merchandise into their vehicle. yasakart will not be responsible for any damage caused during loading, unloading, or transporting merchandise to client's home. All packing, wrapping, and securing materials must be provided by the client.
Will I receive all of the items on my order at the same time?
All of your items will be held for one single delivery, shipping only one time when whole items on your order are available. Items requested to be shipped before other items are available may subject to another delivery fee.
How do you ship to an address other than my billing address?
You would ship to a different address by entering a different address in the Shipping + Delivery tab in the checkout process. For additional assistance, please call us shipping department (212) 995-1395.
Will my merchandise be assembled at the time of delivery?
All the seating merchandises could be full assembled, but the big furture like custom long booth could not able to fit on the truck will not be assembled. Chat to store associate prior to your scheduled delivery.
What if I have an issue during or after my delivery?
All shipping schedule is schedule three days ahead prior to merchdise transfer from warehouse, if your want to change, please make call (212)995-1395 for our Delivery Department for at lease one day ahead.
What are my delivery options and how do I calculate the delivery fee to my area?
All shipping calcalation is base upon the distance from our warehouse to your shipping address. call (212)995-1395 for our Delivery representive Richard for an accurate quote. Please view our delivery schedule policies.