Small items such as dining chairs and tables (under 10pcs) may be picked up at store. Any merchandise pick-up must be paid in full prior removed from the store. All items must be picked up within 7 days at the store location, merchandise will be returned to the warehouse and a 10% restocking fee will be charged.
Clients are responsible for bringing proper help to load merchandise into their vehicle. yasakart will not be responsible for any damage caused during loading, unloading, or transporting merchandise to client's home. All packing, wrapping, and securing materials must be provided by the client.
Will I receive all of the items on my order at the same time?
All of your items will be held for one single delivery, shipping only one time when whole items on your order are available. Items requested to be shipped before other items are available may subject to another delivery fee.
How do you ship to an address other than my billing address?
You would ship to a different address by entering a different address in the Shipping + Delivery tab in the checkout process. For additional assistance, please call us shipping department (212) 995-1395.
Will my merchandise be assembled at the time of delivery?
All the seating merchandises could be full assembled, but the big furture like custom long booth could not able to fit on the truck will not be assembled. Chat to store associate prior to your scheduled delivery.
Does someone need to be home to accept my delivery?
Yes. The person accepting your delivery must also be 18 years of age. Our Yasakart deliveries require a signature unless requested by the client upon receiving.
What if I have an issue during or after my delivery?
All shipping schedule is schedule three days ahead prior to merchdise transfer from warehouse, if your want to change, please make call (212)995-1395 for our Delivery Department for at lease one day ahead.
What are my delivery options and how do I calculate the delivery fee to my area?
All shipping calcalation is base upon the distance from our warehouse to your shipping address. call (212)995-1395 for our Delivery representive Richard for an accurate quote. Please view our delivery schedule policies.
Takes place 51 miles+ from Yasakart warehouse location.
Allow approximately 3-5 business days after the date the order is scheduled.
Deliveries take place Monday through Friday during regular business hours. We do not offer weekend deliveries.
Client will receive 1 to 3 days in advance by the third party delivery service calling. At that time, the client is provided with a date and window of time for delivery.
Client must have an alternate plan for delivery acceptance (e.g. a friend, neighbor, or relative) if they are personally unable to be present when the third party delivery service will be at the home.
Client must carefully inspect all pieces while the third party drivers are still on site.
If there are any issues to report, the client must call Client Services while the drivers are still in the site.
No items can be refused or returned without direct authorization from yasakart Client Services.
More National Third Party Delivery Details
Allow approximately 15 to 20 business days from the date the order is scheduled for processing out of our warehouse.
Deliveries take place Monday through Friday during regular business hours. We do not offer weekend deliveries.
Client is contacted 1 to 3 days in advance by the third party delivery service. At that time, the client is provided with a date and window of time for delivery.
Client must have an alternate plan for delivery acceptance (e.g. a friend, neighbor, or relative) if they are personally unable to be present when the third party delivery service will be at the home.
Client must carefully inspect all pieces while the third party drivers are still on site.
If there are any issues to report, the client must call Client Services while the drivers are still in the home.
No items can be refused or returned to Arhaus without direct authorization from Client Services.
Our man hand are tight, lots of applicable duties, customs, and brokerage fees. we appogize we did not offer this service at this moment. find your brokerage for possible detail.
